Once your order is fulfilled, you will receive an order confirmation email with your order number and tracking number. From this email you, you will be able to track the status of your package.

Please allow anywhere up to 7 to 14 business days for both processing and shipping due to high order volume. Depending on promotions/discounts and shipment delays, orders can delay pasted the suggest shipping time. I am an independent black women owned business so it is just one person working to the best of my ability to get orders out in a timely manner.

Please email orders@bevvysbotanica.com for any questions and concerns. Your patience and support are greatly appreciated. 

If you have received a tracking number with a delivery date, but your package does not arrive within 1-2 days of the delivery date, please contact us at orders@bevvysbotanica.com

*Please note that we are not responsible for any delays caused by the United States Postal Service or UPS.*

Bevvy’s Botanica is no longer responsible for lost/damaged items through USPS and UPS.

Please contact your postal carrier to remedy any issues. Once items leave our studio after tracking numbers are sent, we are no longer responsible. You can contact them to file a claim.

USPS https://www.usps.com/help/claims.htm

UPS https://www.ups.com/us/en/support/file-a-claim.page

Unfortunately there are no refunds on any orders as all items are final sale. The only time a refund may be honored is if an item is out of stock or there was an error made on my end for any reason. Outside of this, all sales are final so please shop with intention. I thank you for you continued support.