Shipping policy

PRODUCT SHIPPING

Please allow anywhere up to 7 to 14 business days for both processing and shipping due to high order volume. Depending on promotions/discounts and shipment delays, orders can delay pasted the suggest shipping time. I am an independent black women owned business so it is just one person working to the best of my ability to get orders out in a divine and timely manner.

Please email orders@bevvysbotanica.com for any questions and concerns. Your patience and support are greatly appreciated. 

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LOST/DAMAGE PACKAGES

Bevvy’s Botanica is not responsible for lost items through USPS or UPS. Please contact your postal carrier to remedy any issues. Once items leave our studio after tracking numbers are sent, we are no longer responsible. You can contact them to file a claim.

USPS lost packages require a min of 15 days for packages to be delivered or a claim to be filed on your behalf.

USPS marked delivered, please reach out to your local post office to file a missing package report. It is highly suggested to request your package to be held at the post office if porch delivery is not acceptable as we will not be able to replace or claim stolen packages.

USPS Damages must be filed by customer by clicking here

UPS https://www.ups.com/us/en/support/file-a-claim.page